It's not just our moms who say nice things about us. Our clients like us too.
The team at Galapagos is as invested in our success as we are and that makes all the difference. No matter what we need – whether it’s in-depth data analysis, a creative campaign, or a sounding board, Galapagos delivers every time.
We put forth great growth, and received multiple rave reviews from customers and members of our community for the work we do. None of this is achievable without all of you and your passionate dedication to making this a great place to bank and work!
We started the year with what seemed insurmountable goals. Yet we ended the year having achieved our combined deposit goals, blew away our Investment results, met our plan on debit card income beat our Mortgage numbers and I believe also beat our Commercial Loan numbers. While certainly we know it is all of those folks on the front line that drove those results, we could not have done it without the expert leadership, analytical, creative and project management talent of all of you! I feel fortunate to have all of you there with us, not as “an outside vendor” like so many “agencies” can be. Rather truly an integrated partner in developing our strategy and driving it to execution. Any bank should count themselves lucky to have you as partners in their efforts!
We have worked with Galapagos since they opened their doors in 2007. They have done an outstanding job providing important customer analysis that helps us manage and grow our business. In addition, Galapagos has been a strategic partner, keeping us abreast of industry trends and helping us with product development as well as key marketing initiatives. When I attend bank forums with much larger banks, I find our research, data analysis and marketing programs are always cutting edge and sought after as examples. Their entire team is highly capable and wonderful to work with. They are responsive to our requests, some with short deadlines. Best of all, they understand how to work within your budgets.
I couldn’t be more pleased with our redesigned website and the process to get to “Go Live.” Galapagos listened to our desired objectives, and from design to functionality, brought to fruition a website that is both beautiful to look at while still achieving our primary objective: to make banking hassle-free and convenient for our customers. Efficient project management kept all the moving parts in motion and kept all the key players on track in meeting deadlines. Galapagos also worked seamlessly with third-party vendors to coordinate the look and function of multiple applications within the framework of the website. The end result is a website that has been described by an industry professional as being the best community bank website he’s ever seen. Since launch, we’ve experienced a growth in traffic in various metrics, including an astounding referral traffic growth of over 1,000% from the launch of the site!
With their industry knowledge and expertise, Galapagos helped us get to results faster.
It is a wonderful partnership that we all share and we couldn’t be as good as we are without your committed staff and hard work. Thanks for all you do to help us market our bank into success.